FAQs

PAYMENT OPTIONS

We currently accept payment by Visa, Mastercard, Paypal, and Afterpay. All other cards are supported through the Paypal guest checkout.

ORDER STATUS

Dormeleven ships from Brooklyn, NY. All domestic orders and shipments will be processed and shipped via USPS Priority within 2-3 business days, pending payment authorization, and verification. Please allow a processing time of up to three business days not including weekends or holidays.

SIZING

Please use the size chart as a general guide to help you make a selection.

MADE TO ORDER/ PRE ORDER

Items listed as pre-order, expect delivery within the delivery date stated on the product description. We don't offer refunds on any pre-order items. For more information on your pre-order, please inquire at customersupport@dormeleven.co

PRESS/STYLIST PULL INQUIRIES

Please email INFO@DORMELEVEN.CO

SALE PERIODS

Sale items are FINAL SALE. NO RETURNS, exchange for same style different size only! Please allow up to 3-7 business days for your order to be processed due to high order volumes.