RETURNS & EXCHANGES

RETURN POLICY

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We accept returns only if the item is damaged! We currently do not accept any returns or exchanges at the moment. Unless the item arrives damaged. Please contact for any questions or concerns.

EXCHANGES

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Thank you for shopping with us! We currently do not accept any exchanges at the moment. Unless the item arrives damaged. Please contact for any questions or concerns.

INTERNATIONAL EXCHANGE POLICY

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We currently do not accept any exchanges at the moment. Unless the item arrives damaged. Please contact for any questions or concerns.

DEFAULT ITEMS

If you receive an item that is damaged or defective, please contact customer service immediately at customersupport@dormeleven.co In the email be sure to include, order number, brief description, and photos of the defect. 

*Items considered as faulty items must be shipped damage or a manufacturer error. Items damaged from misuse is not considered a damaged item.