RETURNS & EXCHANGES

RETURN POLICY

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We accept returns only if the item is damaged! We currently do not accept any returns or exchanges at the moment. Unless the item arrives damaged. Please contact customersupport@dormeleven.co for any questions or concerns.

EXCHANGES

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Thank you for shopping with us! We currently do not accept any exchanges at the moment. Unless the item arrives damaged. Please contact customersupport@dormeleven.co for any questions or concerns.

INTERNATIONAL EXCHANGE POLICY

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We currently do not accept any exchanges at the moment. Unless the item arrives damaged. Please contact customersupport@dormeleven.co for any questions or concerns.

DEFAULT ITEMS

If you receive an item that is damaged or defective, please contact customer service immediately at customersupport@dormeleven.co In the email be sure to include, order number, brief description, and photos of the defect. 

*Items considered as faulty items must be shipped damage or a manufacturer error. Items damaged from misuse is not considered a damaged item.